Our client, a major financial institution is seeking a Software Engineer to join the financial trading platform technology team. This crucial role involves providing production support, developing and maintaining critical applications, and managing offshore vendors to ensure the smooth operation of the systems. The successful candidate will play a pivotal role in maintaining the platform's technological infrastructure and ensuring the highest level of service quality.
Responsibilities:
Provide end-to-end production support for critical applications, ensuring the availability, performance, and stability of the systems.
Investigate and troubleshoot production incidents and issues promptly, identifying root causes and implementing effective solutions.
Develop and implement enhancements to existing applications, adhering to coding standards, best practices, and industry guidelines.
Participate in the full software development lifecycle, including requirements analysis, design, coding, testing, and deployment.
Manage relationships with offshore vendors, including establishing effective communication channels, monitoring and reviewing performance, and ensuring adherence to service level agreements.
Conduct regular vendor meetings, providing clear and concise instructions, setting expectations, and driving continuous improvement.
Document application and system maintenance procedures, ensuring clarity, accuracy, and adherence to company standards.
Participate in on-call rotations and provide support during weekends or off-business hours when required.
Qualifications:
Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
Strong experience in Java or .NET development, including hands-on coding and debugging.
Solid experience in shell scripting (e.g. bash), Linux, Python, and DevOps.
Solid understanding of software development methodologies, principles, and best practices.
Proven experience in providing production support and troubleshooting critical systems.
Experience in managing offshore vendors and driving performance improvements.
Excellent problem-solving skills with the ability to think critically and analytically.
Strong collaboration and communication skills, with the ability to effectively work with cross-functional teams and stakeholders.
Ability to work efficiently under pressure and prioritize tasks in a fast-paced environment.
Familiarity with financial industry regulations and compliance is a plus.