Senior UX Writer & Content Designer - Global Bank - J12825

About the Client: We are representing a premier global technology consulting powerhouse partnering exclusively with one of the world’s most prestigious international banks. As part of a massive, multi-year digital transformation initiative, this banking client is entirely overhauling its customer-facing mobile and web applications to deliver a frictionless, world-class digital experience. You will be joining an elite, heavily invested digital hub where design and user experience are treated as the ultimate competitive advantage.

The Role & Landscape: As a crucial member of the Digital Experience team, you will not just be writing copy; you will be designing with words. You will be embedded directly into agile product squads, ensuring that every touchpoint across the bank's digital channels speaks the user's language.

• Journey Mapping & Content Design: Craft clear, concise, and customer-centric microcopy, error messages, onboarding flows, and transactional content across web and mobile.

• Translation of Complexity: Act as the ultimate translator, taking highly complex financial concepts, regulatory requirements, and technical jargon and turning them into intuitive, user-friendly language.

• Cross-Functional Collaboration: Partner closely with UI/UX Designers, Product Managers, and Software Engineers to embed content seamlessly into end-to-end user experiences.

• Strategy & Standardization: Contribute significantly to the overall design system, defining content standards, tone of voice guidelines, and scalable UX writing practices.

• Data-Driven Iteration: Support and leverage user research, A/B testing, and usability insights to continuously optimize content effectiveness and drive engagement.

What We Are Looking For:

• Experience: 4 to 8 years of dedicated experience in UX Writing, Content Design, or Digital Copywriting, ideally within complex digital product environments (FinTech, Banking, or Enterprise E-commerce).

• Language: Complete professional fluency in written and spoken Chinese (mandatory) and English.

• Technical Literacy: Familiarity with modern design and prototyping tools (e.g., Figma) and experience working within Agile/Scrum delivery models.

• Portfolio: A strong portfolio demonstrating your ability to solve complex UX problems through content, with clear examples of before-and-after journey improvements.

• Mindset: A passionate user advocate who relies on data and user testing to validate content decisions, rather than just intuition.

Why Apply To This Role: This is an incredibly rare opportunity to leave your fingerprint on a digital banking platform used by millions on a daily basis. If you are frustrated by red tape and want to work in an environment where UX writing is given a seat at the table alongside product and engineering, this is the platform for you. You will enjoy excellent corporate backing, a modern tech stack, and a highly collaborative, forward-thinking team culture.

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Danny Kwan at resume@pinpointasia.com and put Senior UX Writer & Content Designer - Global Bank - J12825 in the subject header.

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