Senior IT Operations and Security Manager - Prominent Tech Firm

The company is at the forefront of technological services, specializing in seamless, round-the-clock provisions. The focal point of the business revolves around improving and maintaining IT systems for its clients. The company also provides robust security solutions and interfaces with third-party service providers for comprehensive customer relationship management and enforcement operations.

Responsibilities:

• Leading several IT Operations teams and SOC members to deliver round-the-clock, uninterrupted services.

• Suggesting new technological solutions or advancements to improve the IT services monitoring.

• Ensuring service level agreements are met through constant monitoring of the systems.

• Directing initial diagnosis and arranging suitable remediation to minimize service disruptions.

• Managing and organizing support, troubleshooting, and repair for IT equipment and networks.

• Overseeing online security for users and networks and addressing security breaches when necessary.

• Leading the creation of detailed operational SOPs documentation for various systems.

Requirements:

• A university degree in computer science, information systems, information security, or a related field.

• 15 years of relevant experience in IT or the Cybersecurity domain, with proven experience in leading a sizeable team.

• Proven ability to manage technical staff and promote teamwork in the workplace.

• Good knowledge of security technologies.

• Proficiency in risk management and incident response.

• Possess a certification in cybersecurity such as CISSP, CCSP, CISM, CEH, CISA, CompTIA Security+

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Sedrick Chan at resume@pinpointasia.com and put Senior IT Operations and Security Manager - Prominent Tech Firm in the subject header.

Data provided is for recruitment purposes only.