Our client, a leading global private wealth management firm, is looking for a Product Owner to lead their Sales Technology solutions product management. The selected candidate will be leading the next-generation Sales Process, CRM, Customer related solutions in the region.
Responsibilities:
Work with business partners mainly Private Bankers, Sales, and Customer Services to design and develop technology solutions that maximize the client experience and operations efficiency.
Define and establish project scope and business requirements with the stakeholders. Perform business analysis, user story, and define the workflow. Provide recommendations on process enhancements and systems upgrades.
Manage end-to-end project business analysis including feasibility study, requirement analysis, UAT, and implementation support.
Provide high-level technology solutions design with concepts, features, and workflow.
Lead the project with end-to-end management from initiation to final implementation. Manage a matrixed project team and secure project resources.
Build a strong relationship with senior business leaders and decision-makers. Formulate projects which can assist the achieving the business objectives.
Provide direction, consultancy, and support to business and project teams.
Manage projects on schedule, budget, scope, quality, risks, issues, team, resource management, etc.
Manage and reconcile conflicts on resources and expectations between stakeholders, and act as an escalation point when required.
Requirements:
University graduate with a Master's or Bachelor's Degree preferably in Business, Finance, IT, or other related disciplines
Proven experience in technology product management particularly in the Sales / CRM space, ideally with Private Wealth Management, Retail / Private Banking, or Insurance.
Prior knowledge in the CRM systems, Sales Technology, and Sales Process Systems would be a great plus.
Proven experience in managing and delivering projects across cross-functional and geographical spaces.
Proven experience in people management, demonstrating strong leadership capabilities across different geographies and cultures.
Strong interpersonal skills with different senior stakeholders.
Strong strategic vision and leadership.
Excellent communication and interpersonal skills.
Fluency in verbal and written English communications is essential.