Our client, a leading financial institution, with a major technology transformation programme, is looking for a Platform and Infrastructure Business Analyst. As a Platform and Infrastructure Business Analyst, you will play a vital role in and optimizing the platform and infrastructure strategies. You will utilize your exceptional analytical skills and deep understanding of financial systems to identify and define business requirements, develop solutions, and drive effective implementation strategies. This role requires strong collaboration and communication skills, as you will be working closely with cross-functional teams to identify opportunities and deliver innovative technology solutions that enhance the overall performance and security of the platforms.
Act as a key liaison between business stakeholders, technical teams, and vendors to gather and analyze business requirements for platform and infrastructure initiatives.
Conduct a comprehensive analysis to identify gaps, inefficiencies, and areas of improvement within the current platform and infrastructure framework.
Develop detailed functional requirements, use cases, and user stories to enhance existing systems and define new system functionalities.
Collaborate with IT teams to assess technical feasibility and ensure alignment with business requirements.
Facilitate workshops and meetings with stakeholders to define and prioritize initiatives, ensuring strategic goals are met.
Conduct impact analysis and risk assessments to identify potential roadblocks or issues, and propose mitigation strategies.
Monitor industry trends and emerging technologies to provide recommendations for system enhancements and advancements.
Support the testing process by designing test cases, conducting user acceptance testing, and troubleshooting issues that may arise.
Collaborate with project managers to track project timelines, milestones, and deliverables.
Contribute to the development and maintenance of comprehensive documentation, including process flows, requirements matrices, and training materials.
Provide subject matter expertise and guidance to technical teams during the development, implementation, and deployment phases.
Bachelor's degree in Computer Science, Engineering, Finance, or a related field. Master's degree preferred.
Minimum of 8 years of relevant experience in business analysis within the financial services industry, with a focus on platform and infrastructure.
Proven track record of successfully delivering complex system enhancements and working on infrastructure projects.
In-depth knowledge of hybrid cloud, platforms, and infrastructure technologies, such as servers, data centers, and network architecture.
Strong understanding of financial industry regulations, compliance requirements, and security standards.
Exceptional analytical, problem-solving, and critical thinking abilities.
Excellent written and verbal communication skills, with the ability to effectively communicate complex technical concepts to diverse audiences.
Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams.
Proficient in requirements gathering, documentation, process mapping, and system modeling tools.
Strong project management and organizational skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Professional certifications, such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP), are a plus.