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Network Operations Project Manager - Leading Investment Bank

Infrastructure & Cloud

10 September 2023

Hong Kong

Our client, a leading investment bank, is hiring a Network Operations Project Manager. You will play a pivotal role in ensuring the efficient and seamless functioning of our network operations. Through effective coordination, planning, and execution of projects, you will be responsible for ensuring the uninterrupted connectivity, security, and reliability of the network infrastructure. In collaboration with cross-functional teams, you will actively contribute to the development and implementation of strategies aimed at enhancing network performance, capacity, and resiliency.

Key Responsibilities:

  • Plan, coordinate, and manage end-to-end network infrastructure projects, ensuring timely delivery within allocated budgets.

  • Act as the primary point of contact for all network-related projects, facilitating effective communication and coordination between internal teams, external vendors, and stakeholders.

  • Identify project risks, define mitigation strategies, and provide proactive solutions to overcome potential challenges.

  • Employ project management best practices throughout the project lifecycle, including requirements gathering, scoping, scheduling, resource allocation, and documentation.

  • Collaborate with network engineers, architects, and operations teams to design and implement network upgrades, expansions, migrations, and/or decommissions.

  • Evaluate and recommend innovative solutions to address evolving business needs, while considering scalability, security, and cost-efficiency.

  • Monitor network performance, identify areas for improvement, and develop plans to optimize network capacity, stability, and uptime.

  • Ensure adherence to industry best practices, regulatory guidelines, and company-specific policies for network infrastructure management.

  • Manage relationships with external vendors, service providers, and contractors, ensuring the delivery of high-quality network services, products, and support.

  • Develop and maintain comprehensive vendor performance metrics to gauge delivery and service level adherence.

  • Conduct vendor evaluations and negotiate contracts to secure favorable terms and conditions for the company.

  • Prepare detailed project plans, status reports, and presentations for senior management and stakeholders.

  • Maintain accurate documentation, network diagrams, and knowledge repositories for network infrastructure components and configurations.

  • Perform post-project evaluations to identify areas for improvement and foster continuous process enhancement.

Qualifications and Experience:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.

  • Proven experience as a Network Operations Project Manager or similar role within the financial services or investment banking industry.

  • Strong understanding of Data and Voice network infrastructure, including LAN/WAN, data centers, load balancers, firewalls, routers, switches, and network protocols.

  • Project management certification (e.g., PMP, Prince2) is highly desirable.

  • Knowledge of industry standards and best practices such as ITIL, ISO 27001, and COBIT.

  • Excellent problem-solving skills and the ability to think analytically in a complex and fast-paced environment.

  • Outstanding organizational, communication, and leadership abilities.

  • Strong vendor management skills, with experience in contract negotiations and vendor performance evaluation.

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