Our client, one of the leading investment banks, is urgently looking for a Technical BA to join the team and help assist with the analysis, implementation, and delivery of their M365 Program. This is a multi-year program aimed at implementing Microsoft's M365 Platform for the bank across the Asia-Pac region.
Excellent opportunity and exposure with a well-known investment bank.
Work closely with end users and business stakeholders to understand their requirements, pain points, challenges, and goals related to M365.
Conduct a thorough analysis of business processes, workflows, and systems - identifying opportunities for improvement and optimization using M365.
Gather and document functional and technical requirements. Ensure these requirements are aligned with business objectives.
Translate business requirements into technical specifications (including system architecture, data models, workflows, and integration points).
Liaise and work with cross-functional teams (including solution architects, developers, and project managers) to ensure effective implementation of the M365 Platform.
Assist with the configuration and customization of M365 applications (Purview, Intune, Exchange Online, SharePoint Online, Teams, etc.) to meet business requirements.
Conduct UAT and QA Testing to ensure M365 meets the defined requirements and business needs.
Provide training and support to end-users, helping them adopt and effectively utilize the M365 platform, applications, and features.
Stay up-to-date with the latest Microsoft 365 technologies, features, and updates. Provide recommendations for leveraging new capabilities to drive business value.
Bachelor's degree in Computer Science, Information Technology, Business Administration, or related.
Practical project and delivery experience (ideally 2 or more years) of Microsoft 365 Suite. Technical End User / 1st Line support is a big plus.
Proven Business Analysis experience (communicating and working closely with senior stakeholders, gathering and analysing and producing documentation, etc.), with a technical focus on M365 technologies.
In-depth knowledge of M365 modules (Purview, Intune, Exchange Online, SharePoint Online, Teams, Power BI, etc.)
Strong understanding of business processes and workflows, with the ability to analyze and document complex requirements.
Experience with business process mapping, requirements gathering, and solution design using industry-standard methodologies.
Excellent communication skills (English and Cantonese). Able to effectively work with stakeholders and technical teams.
Certified Microsoft 365 Associate would also be a plus.