IT Operations Director - Enterprise Financial Infrastructure

Our client, is a leading player in the financial industry, with a large-scale enterprise infrastructure in operations. As an IT Operations Director, you will join a team of dedicated professionals working towards delivering high availability and stability of IT Services. You will be able to lead and collaborate with a dynamic team, driving operational excellence and innovation to meet the firm's objectives and goals—a perm position with great opportunity.

Job Responsibilities:

• Lead and oversee all aspects of enterprise-scale network, cloud, and data center operations to ensure optimal performance, reliability, and scalability.

• Manage a team of IT professionals across multiple sites, offering guidance, mentorship, and support to achieve operational excellence.

• Develop and implement robust incident management processes for swift resolution of IT issues and outages, minimizing business impact.

• Ensure IT security and compliance standards are maintained across all operations, implementing proactive measures to safeguard company data and systems.

• Collaborate with cross-functional teams to drive continuous improvement and innovation in IT operations by identifying and implementing best practices and emerging technologies.

• Provide strategic direction and guidance on IT infrastructure projects and initiatives, aligning them with business objectives and long-term goals.

• Monitor and analyze operational metrics to drive performance improvements and operational efficiency.

• Foster a culture of continuous learning and professional development within the IT operations team.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• Demonstrated experience in managing enterprise-scale network, cloud, and data center operations.

• Strong background in multi-site operations management and incident management.

• Proficient in IT security and compliance standards and best practices.

• Excellent leadership and communication skills in English and Chinese with a proven ability to manage, motivate, and mentor teams.

• Strong knowledge of ITIL Process and other IT service management frameworks.

• Track record of driving operational efficiency, performance improvements, and achieving measurable results.

Preferred Qualifications, Capabilities, and Skills:

• Advanced certifications in IT security and compliance (e.g., CISSP, CISM).

• Familiarity with IT infrastructure automation and orchestration tools.

• Previous experience in the financial services industry.

• Strong project management skills with experience in leading large-scale IT projects.

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Sedrick Chan at resume@pinpointasia.com and put IT Operations Director - Enterprise Financial Infrastructure in the subject header.

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