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IT Managed Services Delivery Director (Offshore Center)


31 March 2023

Hong Kong

Our client, a leading enterprise with a large technology group in Hong Kong, is looking for a leader to manage the service delivery across the offshore center mainly in Mainland China. The selected candidate will be based in Hong Kong working with the IT counterparts as well as providing estimation and delivery management on the offshore resources. It is a high-profile position that works along with other leaders in the organization.


  • Provide management and oversight for the Offshore delivery center including delivery management, governance, resources management, financial management, etc.

  • Build a strong relationship with stakeholders in both technology and business to ensure a smooth outsourcing delivery.

  • Provide clear situations up-date and advise to senior executives, on future offshore delivery strategy and model.

  • Build a strong firm culture across the delivery center which aligns with the firm strategy.

  • Provide operational standards, guidelines, and compliance locally.


  • Leadership experience in IT Managed Service delivery in a large-scale enterprise environment.

  • Strong management experience with an over 100 people offshore delivery center.

  • Strong people management experience across talent management, operational efficiency, governance, etc.

  • Experience with a large international enterprise as well as vendor-side exposure.

  • Excellent people engagement and relationship-building skills, to work with regional stakeholders.

  • IT Finance exposure in managing Profit and Loss.

  • Excellent communications skill in English AND Mandarin.

  • Bachelor's degree or Master's degree in Computer Science / Engineering / Management.

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