Seeking a skilled Front Office Application Support professional with expertise in Rates trading. This role involves providing operational and technical support for front-office applications, specifically focusing on ION Trading platforms. Proficiency in Excel macro and VBA is essential.
Requirements:
Support front office applications used in Rates trading, ensuring prompt issue resolution.
Collaborate with stakeholders to investigate and resolve application-related problems.
Monitor system performance, identify potential issues, and implement preventive measures.
Conduct root cause analysis and implement solutions for incidents.
Assist with user acceptance testing and application upgrades.
Provide input to development teams on enhancements and bug fixes.
Maintain documentation and deliver user training.
Stay updated on industry trends and best practices.
Qualifications:
Bachelor's degree in Computer Science or related field.
Strong experience in front-office application support for Rates trading.
Proficiency in ION Trading platforms (e.g., ION MarketView, ION Trading, ION Pricing).
Knowledge of front-office trading systems, OMS, and market data platforms.
Familiarity with FIX protocol and electronic trading systems.
Excellent problem-solving and communication skills.
Ability to work in a fast-paced, high-pressure environment.
Preferred Qualifications:
Proficiency in Excel macro and VBA.
Experience with scripting languages (Python, PowerShell).
Knowledge of SQL and databases.
Familiarity with Linux/Unix operating systems.
Understanding of agile methodologies and ITIL best practices.