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End User Technology Manager - Investment Banking

Infrastructure & Cloud

7 June 2024

Hong Kong

We are seeking a dynamic Senior Workspace Technology Engineer to lead, design, engineer, and support a diverse range of workspace technologies and office automation systems for our investment banking client. This position covers both on-premises and cloud-based products and services, ensuring adherence to the firm's design principles, IT security, compliance, and regulatory standards. In-house perm position.


Key Responsibilities:

  • Lead and support engineering efforts across workspace technologies, including Microsoft 365, Azure AD, Exchange, Teams, and more.

  • Manage workspace technology projects, ensuring adherence to governance frameworks and proactive monitoring to address issues.

  • Innovate and implement solutions to meet business needs and enhance existing technologies and workflows.

  • Maintain system health and stability, establishing OLAs with Technology Operations for support.

  • Develop and track KPIs for system performance, ensuring compliance with IT security baselines and regulatory requirements.

  • Provide Level-3 escalation support, coordinate impact assessments, and document design and implementation for operational use.



  • Bachelor’s degree or higher in Computer Engineering, Information Technology, or related discipline.

  • Minimum of 8 years of hands-on experience in end-user technology.

  • Extensive experience with the mentioned workspace products and application stacks.

  • Proven track record in the implementation and administration of end-user computing systems.

  • Strong practical experience in adopting beneficial technologies for the firm.

  • Proactive and responsive attitude toward business requests.

  • Agile and pragmatic mindset for driving changes.

  • Excellent analytical, problem-solving, and incident-management skills.

  • Proficient in digital tools for project and task management.

  • Excellent communication and presentation skills in English and Chinese (including Putonghua).

  • Microsoft MCSE or MCP certification is an advantage.

  • Experience in investment banking or regulated industries is a plus.


Desired Attributes:

  • Team player with a positive attitude and strong motivation.

  • Strong interpersonal skills.


If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Sedrick Chan at and put End User Technology Manager - Investment Banking in the subject header.


Data provided is for recruitment purposes only.

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