Our client is a leading enterprise with a huge infrastructure and end-user base, they are looking for a strong business analyst to manage their Digital Workplace Delivery and Implementation. The selected candidate will be working with businesses in transforming their digital workplace technology. Perm Position.
Manage business analysis of Digital Workplace Technology, especially with Microsoft Technology including OneDrive, Exchange Online, ServiceNow, and PowerApps.
Liaise with the business units in translating the requirements to the technical teams.
Gather requirements and bring the employee experience and process optimization through the new Workplace technology delivery.
Collect users pain points, analyze the current processes and understand the limitations and issues.
Liaise and communicate with various stakeholders including Business, Finance, IT, Operations, etc.
Work with senior management on communications, project updates, and escalation.
At least 10 years of experience in hands-on IT Business Analysis with a large transformation programme.
Extensive project management skills in planning, budgeting, tracking, status reporting, stakeholder management, etc.
Understanding of various technology platforms across ERP, Cloud Based Solutions, ServiceNow, PowerApps, etc.
Experience in business process optimization and automation across HR, Finance, Procurement, or IT.
Experience in deployment of M365 in a large organization setup.
Sounds knowledge of technology including MS Windows migration, MS Office upgrade, Exchange Server, VDI, desktop, and laptop technical refresh.
Sounds digital workplace project experience is required.
PMP, Prince2, and/or Agile Cert are preferred.
Articulate and able to communicate with senior executives. English and Chinese (Cantonese) written and spoken communications.
Bachelor in IT and/or Business Management from a reputable University.