Digital Workplace IT Business Analyst - Large Enterprise

Our client is a leading enterprise with a huge infrastructure and end-user base, they are looking for a strong business analyst to manage their Digital Workplace Delivery and Implementation. The selected candidate will be working with businesses in transforming their digital workplace technology. Perm Position.

Responsibilities:

• Manage business analysis of Digital Workplace Technology, especially with Microsoft Technology including OneDrive, Exchange Online, ServiceNow, and PowerApps.

• Liaise with the business units in translating the requirements to the technical teams.

• Gather requirements and bring the employee experience and process optimization through the new Workplace technology delivery.

• Collect users pain points, analyze the current processes and understand the limitations and issues.

• Liaise and communicate with various stakeholders including Business, Finance, IT, Operations, etc.

• Work with senior management on communications, project updates, and escalation.

Requirements:

• At least 10 years of experience in hands-on IT Business Analysis with a large transformation programme.

• Extensive project management skills in planning, budgeting, tracking, status reporting, stakeholder management, etc.

• Understanding of various technology platforms across ERP, Cloud Based Solutions, ServiceNow, PowerApps, etc.

• Experience in business process optimization and automation across HR, Finance, Procurement, or IT.

• Experience in deployment of M365 in a large organization setup.

• Sounds knowledge of technology including MS Windows migration, MS Office upgrade, Exchange Server, VDI, desktop, and laptop technical refresh.

• Sounds digital workplace project experience is required.

• PMP, Prince2, and/or Agile Cert are preferred.

• Articulate and able to communicate with senior executives. English and Chinese (Cantonese) written and spoken communications.

• Bachelor in IT and/or Business Management from a reputable University.