Our client, a leading insurance group, is looking for a Digital Product Scrum Business Analyst, you will play a pivotal role in driving the development and delivery of our digital product portfolio. Collaborating with cross-functional teams, you will identify business needs, define product requirements, and ensure the successful execution of digital initiatives through the Agile/Scrum methodology. Your exceptional analytical skills and business acumen will guide the development team toward creating best-in-class digital solutions that enhance the customer experience.
Act as a bridge between business stakeholders, product owners, and development teams to elicit, capture, and define business requirements and prioritize them within the digital product backlog.
Conduct thorough business analysis, researching market trends, and identifying opportunities for new digital products or enhancements.
Collaborate with product owners to translate business needs into user stories, epics, and acceptance criteria, ensuring clear and measurable requirements.
Guide and support the development team throughout the Agile/Scrum lifecycle, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Analyze and communicate complex business processes, user journeys, and system integrations to ensure alignment between business goals and technical implementation.
Identify risks and dependencies, and actively work with the team to resolve any blockers, ensuring seamless delivery of digital products.
Participate in the continuous improvement of Agile best practices, sharing insights and lessons learned to drive process efficiency and effectiveness.
Collaborate with user experience (UX) designers, architects, and stakeholders to ensure successful user-centric design and delivery of digital products.
Stay up-to-date with industry trends, emerging technologies, and best practices, applying this knowledge to drive innovation and differentiation within our digital product offering.
Act as a digital product subject matter expert, providing guidance on the strategic direction and roadmap for digital initiatives.
Bachelor's degree in Business Administration, Computer Science, or a related field.
Proven experience as a Business Analyst, Product Owner, or similar role within the insurance industry.
Strong understanding of Agile/Scrum principles and practices, with hands-on experience working in a Scrum or Kanban environment.
Exceptional analytical and problem-solving skills, with the ability to interpret complex data and make strategic recommendations.
Strong interpersonal and communication skills, with the ability to collaborate and influence stakeholders at all levels of the organization.
Attention to detail and the ability to manage multiple priorities in a fast-paced, dynamic environment.
Knowledge of insurance product offerings, industry regulations, and competitive landscape is preferred.
Experience with digital product development and emerging technologies (e.g., mobile applications, artificial intelligence) is a plus.
Professional certifications such as Certified Scrum Product Owner (CSPO) or Certified Business Analysis Professional (CBAP) are advantageous.