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Digital Enablement Lead - Leading Financial Institution


7 July 2023

Hong Kong

Our client, a leading financial institution, is looking for a Digital Enablement Lead to lead their digital product development and future process optimization across the group. The selected candidate will be leading the next-generation digital strategy and solutions.


  • Work with business partners including technology, business, and operations to design and develop digital solutions and process optimization methodologies that enhance operational efficiency.

  • Define and establish project scope and business requirements with the stakeholders. Perform business analysis, user story, and define the workflow.

  • Manage end-to-end project business analysis including feasibility study, identifying key improvement areas, requirement analysis, risk, and user experience.

  • Provide high-level technology solutions design with concepts, features, and workflow.

  • Identify the best Target Operating Model for the business process and align with business and technology stakeholders on digital strategy.

  • Lead the project with end-to-end management from initiation to final implementation. Manage a matrixed project team and secure project resources.

  • Build a strong relationship with senior business leaders and decision-makers. Formulate projects which can assist the achieving the business objectives.

  • Provide direction, consultancy, and support to business and project teams.

  • Manage projects on schedule, budget, scope, quality, risks, issues, team, resource management, etc.

  • Manage and reconcile conflicts on resources and expectations between stakeholders, and act as an escalation point when required.


  • University graduate with a Master's or Bachelor's Degree preferably in Business, Finance, IT, or other related disciplines

  • Proven experience in technology product management, ideally with banking, and financial services industry experience.

  • Exposure and knowledge of building Target Operating Models for banking, financial, or investment operations.

  • Previous consultancy experience in producing business proposals, pitching ideas, and buy-in.

  • Strong interpersonal skills with different senior stakeholders.

  • Strong strategic vision and innovative mindset. Always think outside the box.

  • Excellent communication and interpersonal skills.

  • Fluency in verbal and written English and Chinese (Cantonese) communications is essential.

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