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Desktop Support Engineer Banking & Finance

Infrastructure & Cloud

27 October 2023

Hong Kong

Our client - a leading bank in the region - is very keen to meet and hire a strong Desktop Support Engineer to join their team. This is a great opportunity for a talented engineer to join a strong, tightly knit team in a hands-on role, grow, and further build their technical expertise.


  • Provide L1 technical support for end-user technology.

  • High-profile role providing the highest quality technology support service to clients within the banking and finance industry (including Senior Management and VIPs).

  • Manage local PC builds / deployments, hardware change/replacement, software update/installation, etc.


  • 2+ years' experience covering desktop/helpdesk / technical support in professional services (or similar environment).

  • Strong background in providing high-quality end-user technology support.

  • Troubleshooting experience covering desktop (Windows 7 or 10), MS Office, O365, Exchange, mobile device management (Apple, Android, Blackberry BES), etc.

  • Experience in computer operations (server rooms, storage or tape backup), hardware and software inventory management a plus.

  • Experience with end-user desktop technology project management including upgrades, implementation, and change.

  • Strong communication and presentation skills in English and Cantonese.

  • Excellent customer service personality.

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