Data Centre & IT Facilities Operations Analyst (2-Year Contract) - J12387

We are representing a major public infrastructure organization in Hong Kong. They are seeking a hands-on IT Operations professional to support their diverse data centre facilities and communications rooms. It is an operational role focused on Data Centre Administration, access control, and facilities management.

Key Responsibilities

• Site Operations & Access Control: Act as the gatekeeper for Computer Facilities and Data Center. Manage the ingress/egress of equipment and works, handling high volumes of requests for access to secured areas.

• Facilities Management: Serve as the on-site liaison with the Technical Services Department to manage incidents related to MEP (Mechanical, Electrical, Plumbing), Fire Services, UPS, power supply, and cooling systems.

• Asset & Inventory Management: Manage inventory and documentation for newly acquired communications rooms. Ensure rack layouts, capacity inventories, and dashboards are accurate and up to date.

• Hardware Support: Assist with physical IT tasks such as adding servers, network devices, and general rack management.

• Incident Response: Handle emergency response procedures, scheduled drills, and fault handling within hosting facilities.

Requirements

• Experience: Minimum 5 years of relevant experience supporting enterprise colocation data centres, operations centres, or computer facilities management.

• Education: Diploma or Bachelor’s degree in Information Technology, Engineering, or related disciplines.

• Language Skills: Good command of written English. High proficiency in spoken Putonghua/Mandarin is essential due to frequent liaison with specific vendors and internal teams.

• Communication: Must be an active communicator. This role requires handling frequent phone requests and coordinating with various stakeholders; candidates must be comfortable speaking up and managing coordination tasks.

• Technical Knowledge: Familiarity with Data Centre infrastructure (cabling, racking, cooling) and incident management processes.

Notes:

This is a regular 9-6 Office Hours, No Shift Work

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Enfany Cheung at resume@pinpointasia.com and put Data Centre & IT Facilities Operations Analyst (2-Year Contract) - J12387 in the subject header.

Data provided is for recruitment purposes only.