About the Client We are representing a prestigious global investment bank with a dominant and enduring presence in the Asian capital markets. Renowned for their robust trading infrastructure and high-volume cash equity operations, they offer a dynamic, fast-paced environment where technology directly drives revenue. You will be joining a highly visible, elite IT division that prides itself on low-latency excellence, tight-knit teamwork, and continuous technological advancement on the trading floor.
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The Role & Landscape
As a Cash Equity Trading Support Analyst, you will step into a pivotal role within a lean, high-performing team responsible for the health and stability of mission-critical front and middle-office systems.
System Ownership:Â Perform daily health checks, proactive monitoring, and rigorous testing to ensure the uncompromised availability of cash equity OMS, EMS, algorithmic engines, and connectivity gateways.
Front-Line Support: Act as the primary regional point of contact, delivering rapid-response day-to-day support to cash equity business users and traders across the Hong Kong and regional offices.
Client & Exchange Connectivity:Â Spearhead the hands-on troubleshooting, testing, and implementation of new client system connections (FIX), while coordinating closely with local exchanges for projects and mandatory market rehearsals.
Change & Incident Management:Â Execute safe, well-controlled deployments and post-change health checks. Log, track, and manage all incidents meticulously using enterprise ITSM tools (e.g., ServiceNow).
Technical Leadership:Â Conduct feasibility studies, present clear system solutions to business stakeholders, and act as a senior technical guide to more junior members of the support team.
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What We Are Looking For
Experience: 5+ years of dedicated, hands-on front-office application/production support experience, strictly within Cash Equity trading environments.
Domain Expertise:Â Exceptional, granular understanding of cash equity trade lifecycles, OMS/EMS platforms, and Middle Office systems.
Technical Acumen:Â Deep, proven expertise in FIX protocol troubleshooting, client connectivity, and analyzing system logs line-by-line to resolve dropped connections and routing anomalies.
Communication: Exceptional stakeholder management skills with the ability to communicate technical issues clearly to demanding business users. English proficiency is mandatory; Cantonese is a highly advantageous asset for local stakeholder alignment.
Flexibility:Â Willingness to participate in early morning system check rosters, weekend work for deployments, and out-of-hours market rehearsals as required.
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Why Apply To This Role
This is a rare opportunity to step into a highly visible, senior capacity within a premier cash equities trading floor environment. Because you are replacing a senior incumbent in a very cohesive, lean team, you will immediately inherit a portfolio of complex, high-impact responsibilities. With a highly competitive compensation package reserved for proven talent, this role offers rapid career acceleration, direct proximity to revenue-generating business units, and the chance to be the technical anchor for a critical regional operation.
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If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Enfany Cheung at resume@pinpointasia.com and put Cash Equity Trading Support Analyst - Top Bank - J12734 in the subject header.
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Data provided is for recruitment purposes only.
