Business Analyst (Claims and Health Transformation Projects) - Leading Life Insurance Company

We are seeking a Senior Business Analyst. The successful candidate will play a crucial role in supporting the delivery of initiatives related to Claims & Health, including business analysis, testing, defect management, and providing project progress updates.

Key Responsibilities:

• Work closely with stakeholders to grasp business requirements within the claims and health domain.

• Convert insights into user stories and develop detailed, risk-based test plans aligned with business objectives.

• Design, develop, and execute thorough test cases that cover functional, integration, and regression scenarios. Validate claims workflows, adjudication rules, eligibility checks, and other domain-specific logic across systems.

• Identify, document, and prioritize defects. Collaborate with IT and stakeholders to evaluate business impacts, prioritize resolutions, and ensure fixes comply with business needs and standards.

• Create and deliver a comprehensive training plan for business users, support teams, and operational staff.

• Provide post-implementation support by addressing production issues, clarifying test scenarios, and assisting with stabilization activities during the initial go-live phase.

Job Requirements:

• Bachelor’s degree in Business Administration, Computer Science, or a related field.

• 4+ years of relevant working experience, preferably in claims or insurance-related projects.

• Strong analytical, problem-solving, planning, and implementation skills.

• Excellent communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders.

• Strong organizational and time management skills, capable of managing multiple priorities and meeting deadlines.

• Proactive and self-motivated, with a passion for continuous improvement.

• Knowledge of insurance claims processes would be an advantage.

• Fluency in verbal and written English and Chinese (Cantonese) is essential.

• Candidates with fewer years of experience will also be considered.

If this outstanding opportunity sounds like your next career move, please submit through "Apply Now" or send your resume in Word format to Emmy Yiu at resume@pinpointasia.com and put Business Analyst (Claims and Health Transformation Projects) - Leading Life Insurance Company in the subject header.

Data provided is for recruitment purposes only.