Our client, a leading insurance group is looking for an infrastructure Lead to manage their regional infrastructure. The selected candidate will be leading the support of the infrastructure across the region including AS400, Data Center, and Helpdesk Support. Great regional exposure. Perm Position.
Responsibilities:
Manage the support and ongoing system health of IT infrastructure including AS400, LAN/WAN, firewalls, and network equipment.
Lead the technical and engineering support for incidents and problem resolution.
Manage the internal team and resources within the IT Infrastructure and production to ensure the provision of quality services.
Monitor day-to-day data center operations and control all input, output, and backup functions to meet service quality objectives.
Manage network security tasks including user account maintenance, A400, and email account setups, etc.
Manage the system updates, changes, and implementations.
Responsible for infrastructure and data center management including capacity planning, utilization, performance monitoring, and tuning, security management, etc.
Work with the vendors across technical support and data center facility issues.
Requirements:
Around 8 years of infrastructure / technical support experience.
Experience in infrastructure support across AS400, DHCP, DNS, and SMTP.
Comprehensive understanding of infrastructure technologies across Server, Network, and Storage.
Knowledge of Microsoft Active Directory, Office365, firewalls, and related networking technology.
Infrastructure experience in an Enterprise environment.
Excellent Communications skill in English.
Higher Diploma in Computer Science or IT.